This privacy notice sets out the way in which we will collect and use your personal information. For the purpose of this notice, “we” refers to Global Sound Movement.
What information do we collect from you?
We will collect data from you to process your orders. This information may include personal information such as contact details, addresses or names. We will also ask for payment information such as account details and numbers.
We will not under any circumstances ask for, or record, any sensitive data as defined under the General Data Protection Regulation 2018 (GDPR).
How will we use your information?
We will use this information to identify you and allocate the products purchased.
We will also use the contact details which you provide in order to contact you. We will not contact you without your consent once your engagement with us has ended.
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Will my data be used for marketing purposes?
We will not send you any marketing information on any product or service provided by Global Sound Movement without any prior consent.
How will your data be stored?
We will ensure your data is stored securely and that this is only accessed by authorised persons for the purposes set out above. As far as possible we will hold all records electronically. All data will be held and accessed in accordance with the General Data Protection Regulation 2018.
You can find further information on GDPR below and on the website of the Information Commissioner’s Office at www.ico.org.uk. A copy of our data protection policy is also available on request.
How long will we keep your information for?
We will not keep your information for any longer than is necessary in the context of your engagement with us.
We will not retain your data when there is no longer an adequate reason to do so. Once this data is no longer required this will be disposed of securely without prejudicing any of your confidential information in accordance with the GDPR.
Who will we share your information with?
We understand the confidential nature of any personal data which we hold about you. We will not share this with any third party without your express consent, unless we are obliged to do so by law.
If there is a requirement to share your information for any other purposes, we will contact you beforehand and will not share any personal data without your agreement and full consent.
What should I do if any of my details change?
Please contact us via email or phone to inform us of any change to your contact details.
How can you access the information we hold about you?
You can request a copy of the information which we hold about you by submission of a Subject Access Request. This request can be made verbally, or in writing to our registered office address. We will respond within one month and provide copies of all personal data we hold.
Further information on how to submit a Subject Access Request can be found on the Information Commissioner’s Office website at www.ico.org.uk.
What are my rights?
As a consumer you have the right to request:
- Access to the personal data we hold about you, free of charge in most cases.
- The correction of your personal data when incorrect, out of date or incomplete.
- Restriction of the use of your personal data, in specific circumstances, generally whilst we are deciding on an objection you have made.
- That we stop processing your personal data, in specific circumstances. For example, when you have withdrawn consent, or object for reasons related to your individual circumstances.
You can contact us to request to exercise these rights at any time by email email@example.com or post.
If we choose not to action your request we will explain to you the reasons for our refusal.
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice.
The General Data Protection Regulation 2018 (GDPR)
GDPR came into force on 25 May 2018. This replaced the Data Protection Act 1998 and introduced greater responsibilities for organisations who collect and store personal data. GDPR controls how your personal information is collected, used and stored by organisations and institutions. We understand our responsibilities to you and the importance of keeping your personal information safe Organisations which collect and process personal data are required to be registered with the Information Commissioner’s Office. Under GCPR, it is your right that the data which any organisation holds about you is adequate, accurate, security retained and disposed of confidentially.
Further information can be found on this the website of the Information Commissioner’s Office at www.ico.org.uk.
How do I complain?
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact the Information Commissioner’s Office directly either by calling 0303 123 1113 or online at www.ico.org.uk/concerns.
If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.
Please contact us via email if you have any questions in relation to the information which we collect and how it is used.